Open Allowed domains
Dashboard → Widget Settings → Allowed domains.
Developer documentation
Domain Restrictions
Control which websites can load your chat widget.
Dashboard: Widget Settings → Allowed domains
Only websites you explicitly allow can load your chat widget. This prevents unauthorized sites from embedding your widget key. Pro
Add your domains
Add hostnames
Enter bare domains like example.com (covers www.example.com and subdomains) or specific hosts like app.example.com.
Include staging
Add staging and preview URLs before testing — the widget will not load on unlisted domains.
Wildcard patterns
Use patterns like *.example.com to allow all subdomains. Wildcards are useful for multi-tenant SaaS apps.
| Pattern | Matches |
|---|---|
example.com | example.com, www.example.com, app.example.com |
*.example.com | Any subdomain of example.com |
localhost | Local development on port 80/443 |
Widget blocked?
Common mistake: Forgetting to add both
www and bare domain, or missing a staging URL. The widget shows an error: “Add it under Allowed Domains in Widget Settings.”
See Troubleshooting for more fixes.