Live chat & website widget
Embeddable chat widget with custom themes, proactive invites, pre-chat forms, rich messaging, CSAT reviews, and 30+ languages — mobile-ready on any site.
What we offer
Our services
Wiretalk is a complete customer engagement platform — from the first website visit to resolved tickets, self-service help, and AI-assisted replies. One subscription replaces multiple tools.
Pro & Enterprise
Voice & video calls — built into chat
No external meeting links. Agents and visitors start secure WebRTC voice or video calls directly from the conversation, with ringing, accept/decline, mute, and camera controls.
- Voice notes on every plan
- Live voice & video calls on Pro+
- Screen sharing for troubleshooting
- Signed socket tokens & verified caller identity
Visitor monitoring & intelligence
See live visitors, page journeys, UTM attribution, device data, and full contact profiles. Jump into chats before visitors leave.
Support ticketing
Convert chats to tickets, assign agents, set priority and SLA, add internal notes, and track resolution from one inbox.
Knowledge base & help center
Publish articles, organize categories, host a searchable help center, and surface answers inside the chat widget.
AI automation
AI auto-replies and suggestions with your own API keys, keyword bots, KB RAG, and secure visitor data lookup from your systems.
Omnichannel messaging
Route WhatsApp, email, SMS, and Meta messages into the same agent inbox alongside website chats.
Voice & video calls
One-click voice or video calls inside chat — WebRTC powered, with mute, camera toggle, ringing UI, and secure server-verified signaling. Included on Pro & Enterprise.
Screen sharing
Agents and visitors can share screens during live chat for faster troubleshooting — built in, no extra plugin.
Analytics & reporting
CSAT scores, response times, agent leaderboards, visitor funnels, referral sources, and real-time dashboard KPIs.
API, webhooks & embeds
REST API, outbound webhooks, widget embed, and agent iframe embed for CRMs and custom admin panels.
Branding & white-label
Custom colors, logos, and company name on Pro. Remove “Powered by” and use a custom KB domain on Enterprise.
Team & departments
Invite agents, manage roles, route chats by department, track availability, and measure team performance.
India-first billing & support
Pay in INR via Razorpay, get GST invoices, use a Hindi agent UI, and scale globally with Stripe when needed.
Plans that match your stage
Starter
₹0/month
- 1 site
- 2 agents
- Unlimited chats
- Basic analytics
Growth
₹1,249/month
- 5 sites
- 10 agents
- Support ticketing
- AI auto-reply & suggestions
Scale
₹3,999/month
- Unlimited sites
- Unlimited agents
- Support ticketing
- AI auto-reply & suggestions
See full feature breakdown on our comparison page or homepage pricing.
Start with the service you need today
Free plan includes live chat and visitor monitoring. Upgrade when you need ticketing, AI, or omnichannel.