System status
Live operational health for the Wiretalk platform and real-time messaging stack.
Trust center
Security & trust at Wiretalk
Transparency for customers evaluating Wiretalk for live chat, help desk, and omnichannel support.
Data Processing Agreement
Standard DPA terms for Customers who need a written processor agreement under GDPR or similar laws.
Subprocessors
Third-party providers Wiretalk uses to deliver payments, messaging, AI, and infrastructure.
Changelog
Notable platform updates, security improvements, and enterprise features.
Security highlights
Encryption in transit
All Wiretalk web traffic is served over HTTPS/TLS. Real-time messaging uses authenticated Socket.IO connections.
Authentication controls
Sanctum API tokens, optional TOTP two-factor authentication, scoped public API keys, and organization-scoped access.
Security headers
HSTS, Content-Security-Policy, frame protections, and permissions policy applied across the application.
Data isolation
Multi-tenant architecture with organization-scoped data access for agents, tickets, conversations, and settings.
Audit visibility
Organization owners and admins can review a security audit log of sensitive account and integration changes.
Responsible disclosure
Report security concerns to our support team. We investigate and respond to validated reports promptly.
Related policies
Questions? Contact admin@wiretalk.tech or our sales & support team.