Trust center
Subprocessors
Third-party providers Wiretalk uses to operate the platform. Last updated: September 6, 2026.
Wiretalk uses the following categories of subprocessors. Customers who connect their own third-party accounts (for example AI API keys or Meta WhatsApp) remain responsible for those provider relationships.
| Provider | Purpose | Location |
|---|---|---|
| Razorpay | Payment processing (INR subscriptions and invoices) | India |
| Stripe | Payment processing (international cards and billing) | United States / EU |
| Cashfree Payments | Payment links and checkout (INR) | India |
| Meta (WhatsApp, Facebook, Instagram) | Omnichannel messaging when Customers connect Meta channels | United States / EU |
| Twilio | SMS omnichannel delivery when configured by Customers | United States |
| LiveKit | Group meetings and webinar media infrastructure (when enabled) | United States / EU |
| OpenAI / Google / Groq / other LLM providers | AI-assisted replies when Customers connect their own API keys (BYOK) | Varies by provider selected by Customer |
| Hosting & email infrastructure | Application hosting, transactional email, and SMTP for omnichannel email | India / EU (varies by deployment) |
See also our Data Processing Agreement and Privacy Policy.