Live chat software
Real-time website chat with visitor monitoring and unlimited conversations.
Chat Operator inbox
Agent inbox software built for support teams — not bundled as an afterthought
Wiretalk Chat Operator is a separate subscription for your support agents: Solo (free) for one operator, Team for transfer and CRM embed, Business for unlimited seats and AI suggestions. Platform plans handle the widget and omnichannel — operators scale independently.
Why a separate Chat Operator product
Many live chat tools charge per seat inside an expensive platform bundle. Wiretalk lets you start with free live chat on Starter and add operator seats only when your team grows — or run a full Business operator plan on a lightweight platform tier.
- Solo (Free) — 1 operator, live inbox, push alerts
- Team — up to 10 operators, transfer, departments, agent embed
- Business — unlimited operators, AI suggestions, SLA visibility
Role-aware agent workspace
Owners, admins, and chat operators see the right menus for their role. The in-app portal guide walks new operators through unlocked tools, keyboard shortcuts, and links to documentation — no training deck required.
Embed the inbox in your CRM
On Team and above, iframe the full Wiretalk inbox at /agent/embed inside Salesforce, custom admin panels, or internal portals. Agents reply without switching tabs; domain rules keep embeds secure.
Explore more Wiretalk capabilities
Help desk software
Ticketing, SLA-friendly workflows, and a searchable knowledge base.
AI chatbot
AI suggestions, auto-replies, and KB-powered answers with your own API keys.
Website chat widget
Embed a brandable, multilingual chat widget in minutes.
Omnichannel support
WhatsApp, email, SMS, and Meta messages in one agent inbox.
All services
Voice/video calls, screen share, analytics, API, and white-label options.
Frequently asked questions
Is Chat Operator included in the free Starter platform plan?
You get Solo (Free) Chat Operator with one seat. Upgrade Chat Operator separately for more seats, transfer, embed, and AI suggestions.
Can I buy operator seats without upgrading the platform?
Yes. Platform and Chat Operator billing are independent from Organization → Plans & billing.
What is the portal guide?
An interactive ? help modal in the dashboard with role-specific setup steps, plan gates, and doc links. Chat operators auto-open the Chat Operator tab on first visit.
Ready to try modern customer support?
Create a free Wiretalk account and embed live chat in under five minutes.