Live chat software
Real-time website chat with visitor monitoring and unlimited conversations.
Group meetings
Group video meetings built into your support platform
Run instant huddles or scheduled team meetings with external guests — waiting room, host mute/remove, and browser-based join links. Included on Wiretalk Growth and Scale plans alongside live chat and omnichannel.
Meetings where your team already works
Support and success teams already live in Wiretalk for chat and tickets. Group meetings keep video calls in the same product — no separate Zoom subscription, no lost context when you switch tools.
- Instant, scheduled, and email-invite meeting modes
- Waiting room — host accepts or rejects guests
- Shareable join URLs (/m/code and /meet/code)
- Up to 12 participants per meeting (configurable)
Secure WebRTC with host controls
Meetings use the same secure WebRTC stack as Wiretalk voice and video calls. Hosts start sessions, admit guests from the waiting room, mute or remove participants, and end the meeting for everyone.
For internal teams and external guests
Agents host from the dashboard. Guests join from any modern browser without a Wiretalk account — ideal for onboarding calls, training sessions, or multi-stakeholder support escalations.
Explore more Wiretalk capabilities
Help desk software
Ticketing, SLA-friendly workflows, and a searchable knowledge base.
AI chatbot
AI suggestions, auto-replies, and KB-powered answers with your own API keys.
Website chat widget
Embed a brandable, multilingual chat widget in minutes.
Omnichannel support
WhatsApp, email, SMS, and Meta messages in one agent inbox.
All services
Voice/video calls, screen share, analytics, API, and white-label options.
Frequently asked questions
Which Wiretalk plans include group meetings?
Group meetings are available on Growth (Pro) and Scale (Enterprise). The free Starter plan includes live chat and voice notes but not group meetings or live 1:1 video calls.
Do guests need a Wiretalk account?
No. Guests open the join link, enter a display name, request access, and join after the host accepts.
Is this a replacement for Zoom or Google Meet?
For many SMB support and success teams, yes — especially when meetings are tied to customer conversations already in Wiretalk. Large enterprise conferencing may still need dedicated tools.
Ready to try modern customer support?
Create a free Wiretalk account and embed live chat in under five minutes.